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Medical Assistant

Farmington, New Mexico

Job Description

Full time Monday - Friday Days Position Summary: The Medical Assistant is part of the patient care team and acts as the liaison between the provider and the patient to meet the medical needs of the patient. The Medical Assistant is entrusted to: · Assist the physician or other provider in delivering compassionate and empathetic care to the clinic patients; · Exhibit professionalism and exercise sound clinical judgment when providing assistance to patients; and · Act as an advocate for both the patient and the provider in order to enhance the patient experience Required Behaviors: · As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. Required Qualifications: Education: High school diploma or GED Current Medical Assistant certificate or EMT (any level) or equivalent work experience Experience: Minimum 2 years clinical experience Knowledge and Skills Ability to provide excellent patient care, appropriate to the age of the patients served in the clinic. Articulate; good communication skills Good problem solving skills Knowledge of computer keyboard operation Preferred Qualifications: Knowledge of: Medical terminology, anatomy and physiology Nursing theory, techniques and procedures Emergency medical treatment, including cardiopulmonary resuscitation Aseptic technique, medical ethics, and legal aspects of medical care Prescribed drugs and their administration Operating and maintaining therapeutic equipment Duties and Responsibilities: § Patient Care 1) Assists providers, as directed, with patient care; including assisting with diagnostic procedures and treatments 2) Demonstrates maturity, self-confidence, and dependability. Is supportive of and responsive to the provider needs and acts in an organized and adaptable manner 3) Provides personalized care and assistance to patients, following the SJRMC Mission, Vision and Philosophy. 4) Rooms patients; obtains and/or verifies medical history, medication information, and vital signs; interviews patients for reason for visit and other information pertinent to the patient's visit 5) Administers and dispenses medications, as directed and under nurse or physician supervision; including intradermal, subcutaneous, and intramuscular injections. 6) Documents pertinent information in a legible manner, and in accordance with clinic and regulatory standards 7) Performs triage and basic life support in emergency situations 8) Communicates with patients, utilizing excellent verbal and writing skills, as directed. This may include informing patients of lab or other test results, and prescription or other information 9) Performs lab tests, following clinic and regulatory standards 10) Adheres to infection control procedures, including use of personal protective equipment, disposal of waste, and aseptic techniques 11) Exercises sound medical judgment and excellent customer service at all times 12) Cleans and stocks exam rooms; maintains adequate exam room supplies 13) Assumes responsibility and assists in anticipating, identifying and solving problems 14) Maintains and improves skills by attending and participating in continuing education sessions 15) Collaborates with the Customer Service Representatives to provide excellent patient care and customer service § Customer Service 1) Establishes and maintains effective relationships with internal and external customers, who may include patients, physicians, other healthcare providers, co-workers, vendors and visitors 2) Communicates, face to face and by telephone, with internal and external customers in a professional and courteous manner 3) Maintains a positive attitude and remains calm under pressure, while working in a fast-paced environment 4) Focuses on continuous improvement to meet customer needs; supports new programs, ideas and processes 5) Maintains sensitivity to others and adjusts behavior accordingly 6) Recognizes the importance of teamwork and effectively participates in teamwork processes. 7) Presents a professional appearance and acts as a positive representative of the clinic § Additional Responsibilities 1) Cross trains to assist with other clinic duties, including lab and front office 2) Complies with and is knowledgeable of organizational and departmental policies and procedures, including safety procedures and policies 3) Contributes to the care of the environment by maintaining work areas and assisting with housekeeping tasks as needed 4) Utilizes computer system as needed for information, data analysis, and to complete tasks 5) Maintains customer's rights (confidentiality, privacy, safety, security and decision making) 6) Attends departmental meetings and other in-services and training sessions relative to job 7) Performs basic tasks in a timely manner with minimum guidance and supervision 8) Demonstrates willingness to work toward departmental and organizational goals and objectives; is committed to the successful operation of the clinic 9) Each employee is responsible for implementing SJRMC's Service Standards into their daily work. Safety à Courtesy à Effectivenessà Stewardship § Other duties as assigned Physical Demands and Environmental Work Conditions: · Overtime may be required · Lifting up to 50 pounds may be required · Long periods of bending, stooping, pushing, walking and sitting may be required · Extensive computer keyboarding may occur · Some exposure to disease may occur · Job may be sedentary in nature and involve long periods of sitting.

Additional Requirements / Information

Job Capacity: Employee (full-time)
Minimum Education Level: See Job Description
Visa Sponsorship: No
Related Industries: Other